Just a heads up there is 1 big item being delivered.
This is a component of a comprehensive new set of recovery procedures which will be fully rolled out in the very near future (before the end of the year). This will allow recoveries to move forward at a reasonable pace again.
This had previously been mentioned that it would happen by the end of the year but, now we have confirmation closer to implementation. It's not huge for everyone, but this should help stifle the hacking of accounts to some extent, and through that a percentage of account sales in general.
There are still a ton of items to go, but this is progress. One upside to the recent downturn is that ideally things will slow down here a bit and maybe then we can try and get ahead of some of the other issues.