I am donski. I have traded at c-cex from 2014 year. Today when I login my account but page c-cex said "User not found or account disable" !!!

Now I cannot login my account and I cannot access my fund.
I must create a new account so that I can send ticket to you (c-cex ) . My ticket is: 546912 . C-cex, please unlock my account and allow me access my account.