I think that it will be fine if the CEO of the project of Eurocoinpay will do a videochat online with the investors and users of the project to solve their doubts
I think it isn't necessary. You can find all the information about the project in the website and the whitepaper of Eurocoinpay, and ask your doubts to the administrators in the telegram group of the project
maybe you are right, but it is always useful and interesting for the users and investors if the Eurocoinpay platform have the possibility to talk with any member of the team directly