why the support not reply

?!!!!
now i have more 3 weeks waiting and still nothing from support
i have problem with my account , and i send more 3 email to support but nothing change
Why do you never visit the scam accusations board before using such services. Raisex is an obvious
SCAM and people have been warned over an over again.
look at this warnings
-
https://bitcointalk.org/index.php?topic=5058608.0-
https://bitcointalk.org/index.php?topic=5056211.0Next time before you invest your time and money in the project try to research and see if it's legit