I was deposit BTC buy 100 BCD then after 10 minutes I received email from them that I was requested payeer withdrawal even if I'm not! Another 10 minutes later, I was attempted to log in on my account then suddenly 2FA code pop-up. The only security I was added to my account was my email. Until now I can't access my account. I created many tickets regarding my concerns but no email received from them.
Do not invest your money at c-cex.com it's a SCAM!
I've been here for more than a year but those time was fine and didn't encounter any problem using that exchange platform.
then if you made many tickets it will takes time before they will response to your concern. Just be patience while waiting pal.
Or it could be that you maybe click some phishing site, I wish not.
by the time this topic was started and OP posted this (8 months ago!), c-cex exchange was starting to turn into a scam and OP is probably among the first group of people who got scammed. as of these days this exchange is officially a scam exchange, they have closed a lot of accounts, have not been communicating for a long time and have been robbing people for months now.