Hi everyone,

In order to protect your interests and everybody else safety, we do need to verify the real identity.

Refusing to complete the procedure, it raise our concerns about the account.

Please, comply with the requests in order to solve the issue.

As an alternative, if you do not want to provide the requested information to us, you may contact the Luxembourgish police and file a request. They will request us to proceed and we will act accordingly because we do have the guarantee they checked your case.


Thank you