Greetings community, how are you doing tonight? I have a question - as far as I know, with Stacktical we can benefit from better customer acquisition. Anyone to confirm?
Hi Jack, yeah, this is true.
And I just wonder - how is that achieved? How they managed to introduce it?
Great question. Well, as far as I know, Stacktical store proofs of scalability and an auditable ledger of service level objectives, indicators and violations that service providers can showcase to their customers
Sounds good. And I have also read about something like better employee retention. Also true?
Absolutely. Stacktical improves the satisfaction of employees by automatically rewarding them in DSLA tokens for meeting service level objectives.
Hmm this makes sense and may be truly beneficial. Are there any benefits for customers?
Yeah, of course. There is a pretty similar benefit, like for employees. I mean better customer retention
Can you elaborate please? I mean how is that achieved with the help of their solution?