Post
Topic
Board Meta
Merits 16 from 8 users
Account recoveries are moving again
by
theymos
on 26/12/2018, 16:01:40 UTC
⭐ Merited by Vod (5) ,Mr. Big (3) ,EFS (3) ,LoyceV (1) ,BitMaxz (1) ,TheBeardedBaby (1) ,bones261 (1) ,Dunkelheit667 (1)
We've streamlined our processes, and Cyrus has put together a team for handling these cases, so account recoveries should now be handled at a reasonable pace again. Additionally, we will be somewhat more lenient in recovering accounts without signatures, though signatures often will still be required, depending on the situation.

If you have a locked account, send a new email to the @bitcointalk.org email address given in your "account locked" error message. (The email address changed a few weeks ago.) If you were previously sending messages to me or Cyrus, send a new email to the address here. We might try to go through the backlog of old-process recoveries in the future, but for now you should send new messages.

Sorry for the delay!