Update: I contacted BitPay after being ignored or brushed off, or whatever you want to call it. They offered to reach out through their compliance department, and this morning there was a refund waiting in my wallet. No wait, a partial refund. They kept 0.0693 BTC, about $69 USD at today's exchange rate. Unfuckingbelievable. I'm glad some people are having success with this company, but based on the abysmal level of service I've received from all4btc, I cannot recommend them to anyone. STAY AWAY. There are lots of other competitors, and they can't ALL be this bad.