Its so awesome when diahara locks your account, tells you to go write in their support, where you have to be logged in to see it and doesn't answer you for 3 days. Fucking great.
JJPasak, I'm sorry that I've managed to miss your support ticket. As your username at the pool must be different (searched for JJPasak), please send me a pm here, send an email to the address given on the front page or hit me up on twitter @digiraha.
I had the same problem recently. I think support page is only available if you are already logged in. So no way to send email if you've been locked out.