We'll let you know about all this as soon as we have further information. Bug fixes require diagnosis, solution and testing - and it's generally not easy to estimate how long this process will take. As for the plan to correctly distribute funds to affected accounts, we obviously want to take a bit of time and make sure we design a plan that is as sound and as efficient as possible. We understand that it's good for you to have quick answers, but we hope you understand that it's not good for us to rush through this. We're sorry this issue came up in the first place, but it will get resolved and we appreciate everyone's patience as we work through the resolution carefully.
I work in same field and things like this just happens, so I understand everything you said, but this is rather rare situation even for me, when thinking about possible solutions. Thats why I expressed my doubts and I estimate it will take very long time to resolve, but I believe you resolve it at the end. I appreciate you acknowledge the issue and are working on it and hope it will not happen with my future deposits I'm going to make in next days again.
Anyway, lesson learned even on this side - to always check the address you are sending BTC to in blockchain.