For kicks, beetje2007, I pulled your log into Excel and ran some totals. It concerns me that your actual sales to not add to 5.012 as they should. They are short and not by the amount you paid yourself on that one transaction. It took little effort other than summations and formatting to find this. So it appears MakeBTC has at least two issues with your account.

Perhaps boumalo's thought is correct and they are holding up payment until they complete an audit to sort this all out accurately. If that is the case, good business suggests they should answer your inquiries privately, simply to acknowledge they are looking into things for accuracy along with a time estimate for completion. For you as well as the rest of us, I hope this is the case. Silence is not good, I agree with you on that.

Here's to all of our mutual success. I'll be watching with interest.