I dropped the mail and created ticket to support but no one i s responding..
Just received response from BiteBtc team.
Dear Trader,
Important statement
On January 1, 2019, a fire occurred in the data center where the exchange servers are located, as a result of which part of the data on the main and backup servers was destroyed.
All crypto coins wallets are safe, but we need time to restore the balance sheets and trading history of about 7% of traders from earlier backups.
We ask to fill in the form to the support service with the indication of your recent transactions and operations with wallets.
We apologize and ask to treat this situation with understanding.
With kind regards,
BiteBTC Support Team
https://bitebtc.com/support@bitebtc.comhow people treat it i don't know even.
Strangely, the News said on TV that there was a flood.