There is no denying that some out-of-proportion freaking out has occurred here.

Let's do a reality check. What are the circumstances? A manufacturer gave advance notice about failure to deliver on time, citing inability to deliver by agreed time a product meeting advertised specifications. They offered (but quite likely insufficient) compensation for the delay (then again, the delay may not fully be their mistake). Their mistake is definitely lack of openness, yet they have a prior record of delivering on promises, even if sometimes late (but not catastrophically late). As most manufacturers on this planet, they have a prior record of defects occurring in products. They have been advised by multiple people to supply more information in future, to avoid damaging trust. Some people who can be expected to publish what they heard and saw, are scheduled to meet and discuss with them. With this event, this manufacturer has lost some amount of their reputation, and customers exhibit varying degrees of disappointment. Meanwhile, in the relevant forum thread, a person who cannot discuss things in a sensible manner takes center stage and spotlight with funny pictures, large colorful text and the essential question of... whether two persons named Matt are the same?

W.T.F.

P.S. Regarding sheepishness.... as long as you don't invest money which you can't live without, is it prohibited to pick the "there is a dove on the street" communication strategy instead of the "my modestly sized bathroom is chock full of flapping eagles" strategy? Last I saw, one was allowed to communicate calmly (though it was also recommended to bring along a big stick).