No one has sent Ken anything.
Ok to simplify this. Each Shareholder shares the information that both they and Ken have: Username, # Of Shares, Date/Time sent to AMC-TENDER. (To have all three pieces of this information you have to have gotten it off your transaction log, this is why you should have taken a Screen shot of your transaction log, so you can pull this information up from the image).
Once this is verified, The Shareholder gives Ken their email address. Ken creates an account on CryptoTrade for this email address and gives them the # of shares.
No image swapping is done, Ken already knows who has what shares, he just doesn't have our email addresses to make our Crypto Trade accounts w/ our shares in it.