Post
Topic
Board Tokens (Altcoins)
Re: [ANN - ICO] CGCX: First Hybrid Crypto Platform In Singapore
by
shinharu10282016
on 05/01/2019, 03:13:13 UTC
I think so too. It will also avoid people on Telegram pretending to be admins of CGCX. Less mistakes, more credibility on your part especially if people who have problems can easily chat someone on your site about their problem.
maybe you can add an online chat service on CGCX exchange, so when someone has a problem or complaint on CGCX exchange, he can directly communicate with the admin on the website, I think that would be a good feature.

Guys, thanks a lot for taking your time to talk about CGCX exchange and expressing your opinions. It means much for us! Smiley We can see our strong sides and not quite, this will help us to improve our exchange and services.

About account verification.
Normally it takes 4 hours to pass KYC, but sometimes it may take a couple of days. This will happen if our automatic system won't be able to read your documents due to one of the folowing reasons:

  • Invalid ID: use passport \ driving license for faster KYC;
  • Edges are not visible: make sure they are visible Smiley
  • Low resolution: make sure you use a good cam;
  • Expired document: please, make sure documents are up to date.

Also, feel free to chat with us about your KYC or any other topic in our telegram chat room:
https://t.me/CGCXio
Or simply ask any question using our support e-mail address:
support@cgcx.io.

Wish you all of the best on 2019!
maybe you can add an online chat service on CGCX exchange, so when someone has a problem or complaint on CGCX exchange, he can directly communicate with the admin on the website, I think that would be a good feature.