I believe there were no fire.
They collected some amount of users and got their funds.
Then they told about fire in server room and removed account balances.
They will "restore" 1% of accounts, but stole others 99%.
You need to restore only 7% of accounts.
https://bitebtc.com/news/20I am sure that soon all the flaws and glitches will be corrected. I'm hopeful.