Dear All,

At Nexo, we understand the frustration that some user experienced in the past few days with some  TrueUSD transactions. Let us start off by saying that everyone’s funds are safe at our SEC-qualified custodian BitGo and will find their way to their rightful owners later today/tomorrow. BitGo is backed by Goldman Sachs and is CCSS Level 3 and SOC 2 compliant.

The confusion mentioned in this thread was caused by TrustToken’s (the company behind TrueUSD) sudden decision (https://blog.trusttoken.com/upgrade-80ba355f8960) to introduce a new proxy smart contract, without much prior notification or newsletter to both users and businesses, so they can adapt accordingly. Nonetheless, we are now finalizing the upgrade that will take into account their new proxy smart contract.

Please note that while Nexo is a strong proponent of freedom of expression, the authors of malicious and deliberately deceitful statements about Nexo will be pursued to the limits of the law by our legal team, so as to protect our impeccable reputation.

Nexo is backed by the 10+ years of experience and reputation of Credissimo which has been strictly supervised by several European Financial Services and Central Bank regulators since 2007.

Nexo is the world’s largest and most trusted crypto lender (https://medium.com/nexo/instantly-happy-nexo-clients-10dad59067ac) and one of the few profitable blockchain enterprises (https://medium.com/nexo/nexo-interim-report-december-15-2018-85b58088f858). We service our instant loans across 200+ jurisdictions and in more than 40 fiat currencies (https://medium.com/nexo/crypto-backed-loans-in-over-40-currencies-in-over-200-jurisdictions-brought-to-you-by-nexo-397fb2d54b76).

Thanks for your understanding and support!

The Nexo Team