Только что получил ответ: 

##- Please type your reply above this line -## Hello,we have closed your request No. 650667 "Re: Phone  number". If you still have a problem and need our help, please send us a  new message to support@epayments.com     Best regards,
  ePayments Support Team
  support@epayments.com
  
    
  
  ePayments Systems Limited
  91 Wimpole Street, London W1G 0EF, United Kingdom
  ePayments Systems Limited is authorised by the United Kingdom  Financial Conduct Authority under the Electronic Money Regulations 2011  to issue electronic money. Registration number 900172.
  
Доступа в кошелёк нету, денег нету. Но вопрос закрыт!