I do appreciate your apologies... it's more then cryptsy's given us haha.  We'd be happy with just some simple answers.  Give me the IP addresses involved w/ the transactions so I can see if it came from our homes or if it could have possibly been a MITM attack.  Were they API calls that were responsible for the transactions.  Something so simple, to let us know how to react.  And if it turns out it was their end, I'd expect them to reimburse us no questions asked.