Don't know to be fair, once I contacted them and got response in six hour but maybe I was just lucky. Still are you left without response? If yes, then I have no idea, their bitcointalk account is rarely active too (their last activity was two months ago). Better to contact Luptin as he is managing campaign for owner and has contact with him, here is his profile: https://bitcointalk.org/index.php?action=profile;u=520313