Kraken is around now for a couple of months, and you provide for my taste ( and I guess I speak for many others ) the best bitcoin trading platform available. Kudos for that.
Agreed.
But I have to say I am disappointed how you handled the current deposit bug.
1. 40 hours passed from the first to the latest deposit. This way to long. Don't you have a security manger working 24/7?
2. The address is still up.
3. Not even an automated reply about what is going on. I found this thread by accident.
With a better support I don't see why kraken can't become the no. 1 exchange.