Owner hasn't been online on bitcointalk since march 2018, don't expect him to come around soon, i've been waiting on my withdraw forever and it doesn't look like it's going to be solved anytime soon ;(
It should be suspected, I see negative OP trust and maybe that's the reason for never being active again.
Hopefully sooner or later OP can be active again and solve problems that you experience and may be experienced by others.