FortuneJack Casino refuses to pay 20 BTC that I had won from a jackpot simply because they said that there was bugged money in play. A user suggested I should post here with the hopes of getting some input from the community. Their website is www.fortunejack.com. There's a TL:DR below for those who want to know the basic gist of it.

Hello, someone on BTCointalk said that I should inquire to you about a problem I have recently had with FJ if you could please take a look.

Hello FortuneJack community my username is < username removed > on the website known popularly as fortunejack.com. I am coming to you today as a recent player on it's website who has not been paid my earnings and have been robbed because of a bug which occured on one of there games. Below is a full break down of the events that have occurred.

(TL;DR below)

Yesterday, I had made a small deposit to FortuneJack. They had recently sent me a notifcation asking to try a new game and I was intrigued. During the game I had accrued some amount of funds roughly amounting 2 BTC. I, in my belief was that I had acquired these winnings fairly without any fraudulent or illegal play. Later I try to make a small withdrawal of roughly a quarter of my winnings around .45 BTC, which then said was undergoing review. I thought everything was fine up till this point.

This is where it gets interesting. As the night progresses, I am still on the site gambling for nearly 8 hours, eventually heading over to there plinko page. I keep playing and playing and then the jackpot hit. You should understand I was literally speechless when this happened. It was a payout of 20 BTC.

About 15 minutes later however, all the funds in my account were subtracted and later they had claimed that my winnings on Adrenaline were obtained due to a bug, and that they therefore would have to penalize ALL the money I acquired. Clearly this is unjustifiable. Even if the winnings I won in Adrenaline were from a bug. I had been on the casino website for nearly 8 hours. I am sure I have wagered over 10000x my initial deposit. Even if the casino were to claim that I won a small amount from a bug, the plinko bet was won fair and square. They even know this because they have nothing to say about it, but simply because of the Adrenaline game which THEY advertised me to play, they are refusing my winnings. I am coming to the community here today to see what they have to say about this. I am being robbed for playing a game they had suggested to me?

TL;DR Won a total of 22 BTC -20 from Plinko jackpot 1000x and 2 from Adrenaline. Fortunejack siezed all earnings claiming a bug from the game Adrenaline which was advertised by them.

This is a simple copy and paste of the original draft I had posted on another popular site that mediates online gambling called www.AskGamblers.com You can find the whole conversation thread regarding this incident here. https://www.askgamblers.com/casino-complaints/fortunejack-casino-uses-excuse-for-bug-in-one-game-to-refuse-payment-of-another-games-jackpot

I know it is a long shot and I know you guys may have questions of your own that you would like to ask, so feel free and I will respond accordingly. I am admitting 0 fault or liability and placing 100% gross negligence towards the casino and it's staff members, as well as management.

Thank you for your time.