My whole problem would be the fact he was allowed to play for apparently 13 hours.
Timezone also plays a role. They seem to be mostly around during the 8 to 5 workday (Curacao time).
1- why did you wait all this long to post on scam accusation, and if you were 100% sure you are right, why did you accept a compensation of 0.2btc only?
Apparently he gambled away his bug bounty. Unless something else was meant with the 'lost' statement by FJ.
2- if you were so sure this player was abusing a bug on your system, why did you have to compensate him + give him his deposit back?
Good question. Although they seem to have some sort of bug bounty, I wouldn't award anything to an abuser.
So was this game Adrenaline possible to lose at? Or could you only win. Surely there are safeguards that would trigger and alert somebody that there is somethin irregular happening in a game.
Apparently it bugged out at some point which led to 70 consecutive wins.
At some point of the game, severe bug affected the play of some players online at that very moment. This is the moment when player Verusfides set auto cash out on 60. As you see from his bet history game starts to bug, and every bet turns out to be won and player suddenly after realizing this firstly doubles the bet and continues to play the bugged game and after 20 minutes or so raises auto cash out from 60 to 200 continuing to stream money from the bugged game. As you see in history, every single bet is won, and I am talking about 70 consecutive bets.
What would happen if you were in a real casino and knew a slot machine was broken in such a way that the casino no longer had the edge, and the casino didn't happen to know that. You use the broken machine to win some money that you later bet on the blackjack table--and you win big there. Should the casino honor any of your bets? I really don't know the rules, but it seems sketchy on the gambler's part in that case, because he knows he's playing a broken machine. Sure you could say, "Well, that's not my problem, it's the casino's" but that doesn't sound right to me.
You'd get stripped away from all winnings and get kicked out. It would be similar to how they handle people that attempt cheating in 'traditional' ways.