"MALFUNCTION VOIDS ALL PAYS AND PLAYS". FortuneJack has the same terms (all online casinos do - they'd be crazy not to), and non-computer gambling games have similar rules about dealer errors and the like.
FortuneJack claimed the game was provably fair, but it is not provably fair. Given, that the whole game malfunctioned (by not being provably fair), do you think FortuneJack should refund everyone who lost money playing Adrenaline and take money from everyone who profited playing Adrenaline? Do you think that FortuneJack will do so? This is their policy:
All wagers and bets shall be void in case of a system failure. The original wager shall be refunded.
Also, the issue here is that verusfides won their 20 BTC on a non-malfunctioning game (Plinko). They got the balance to win from the malfunctioning game. How do you think that should be handled? (which is the whole point that we're debating)