How do I install the Windows wallet? I downloaded the file, and couldn't get it to run.
Edit: Never mind, I thought it was the .zip file, but it's the .msi file.
Glad you got it installed. Let us know if you have any more questions.
I have a question actually. How do I get the hash of a transaction?
I'll have to look on the desktop wallet to see. Don't recall off the top of my head, sorry. You can look up the transaction on the explorer as well.
https://explorer.decentfans.orgI have a problem with LBank from months ago where I sent some DCTs and my account was never credited. I explain to them that I can't get the hash because the wallet does not give that information, that I have my memo, etc. But they just respond, "um, send the hash." Which was a frustrating respond.
If you haven't done so already, please send any information you have on this to
support@decent.ch.
In regards to the transaction hash... I went back and looked to see if there is a way to get the transaction id/hash from the Windows desktop app and I couldn't find a way either. Apparently this feature has not been implemented into the desktop app yet.
You can find the info two other ways though. 1) You can do a search of your account name on
https://explorer.decentfans.org/ and the transaction numbers associated with your account will be listed. You can click the transaction number for further info. 2) You can log into the DCT web wallet
https://wallet.decent.ch/ with your account credentials and find the transaction in your history. Clicking the transaction will pop up a window with the transaction details including the block number. Click on the block number and it will take you to the explorer and you'll be able to see the transaction number along with all other info on that block.
I hope you will be able to get it resolved.