If you're 100% sure you complied with all their requirements, then as with any other problems concerning exchanges, I suggest posting your problem on Reddit(assuming you haven't yet). Sometimes bringing the exchange to a bad light would force them to act accordingly, as to not spoil their name.
Yes, there's no guarantee for this move to solve your problem, but you got nothing to lose by posting on Reddit. Cross your fingers in the hopes that you get many upvotes from the community, for better publicity. Also, give as much details as you can in your post.
Best of luck.
https://reddit.com/r/cryptocurrencyhttps://reddit.com/r/binancehttps://reddit.com/r/binanceexchangeHey there, thanks for your comment. Actually, I've submitted a lot of posts on Reddit, and even Binance has commented these posts, but it haven't yet made me much closer to the solution. Anyways, thanks for your comment. I'll keep this thread updated.