Hmm, haven't thought of that before, but looks like this may be truly so.. The more you evaluate, the more efficient you perform, that's true anyway!
Exactly. Quality of Service and sales are indeed connected. I'd venture to say that's the whole point of investing in QoS for many companies out there. They are not dealing with any form of "feedback" with Stacktical, even though they are really improving CSAT or NPS KPIs, they don't have plans to gather these feedbacks at this stage
