OK, I've been trying to resolve this for DAYS now but no action has been taken.

I sent a bet on 1/28 that was never processed.  I read here there were delays so I waited a few days and still nothing.  I then emailed support and they confirmed they saw the issue and assured me it'd be taken care of.  Several days since that contact and five emails later and NOTHING.  They haven't returned my bet; it still shows unprocessed.  How hard is it to return the bet when you specifically say you see the problem!?