Hi everybody
I have an accound in
Blockchain.com
and I bought more than 0.71 bitcoin and sent it to them
but Blockchain did not Protect my account and the hacker login my account and stole my funds
but google website protected my account from the hacker and also yahoo website
blockchain is very bad because they did not protect my account
can anyone help me?
Tamercome
Dec 13, 06:06 EST
i did not send anything but i found
Sent From
1DaYsP2oeDGgbQGaRX9PiXowzsLPu8uQjT
To
1FBWCQQ5BBzJRU6YfaQ1MJJA5rbtoujUuA
Value When Sent
$2,480.42
please help me
Paula (Blockchain)
Dec 13, 10:13 EST
Hello,
I'm very sorry to hear about this. You may have some type of malware on your computer
that resulted in your funds being stolen because your private information was somehow
obtained. One of the most common types of these are browser extensions posing as
bitcoin price tickers that are actually stealing your account information. There's also the
possibility that you visited a phishing site posing as Blockchain. We've also heard of
computer viruses that detect when an address is in your clipboard, and replace the one you
wanted to use with an address controlled by this malicious party.
By design, Blockchain never has access to users' accounts or funds. If you keep your
password and private key backups secure, then your funds are always safe with us. Since
this information has been compromised, be sure to never use this wallet or any addresses
contained within it. I'd also highly advise against using the same password again. I'm truly
sorry that you had funds stolen from you. That certainly is an extremely frustrating
experience.
If youd like to learn more about how our wallet works, please visit:
https://www.blockchain.com/learning-portal/wallet-faq.
There have a lot of wallet on an online platform and never stored your asset only wallet. Day by day hacker uses a different way to collect your data or private histories like as fake mail or phishing site or an adult pic or using fake antivirus that we download from the internet without purchase. There has no strong security on the online platform so anytime we lost our asset like as i was lost my everything when etherdelta hack and never refund.So try to use 2fa and never stored any large amount only one wallet.