The site appears to be down. I only get a white screen at the moment. I truly hope that this is all one big misunderstanding as I truly did enjoy using the exchange for many years.
there is no misunderstanding here. the day they started deleting accounts from their database to take their money and stopped answering any complains, that days was the day they turned into a scam exchange. if you choose to still visit the site that is on you.
and that is the story with all the exchanges, they are OK for many years and then overnight they turn into a scam. there are prior signs of course, but it happens fast. MtGox, Cryptsy, Bittrex, ... and a lot of others have gone the same route.