Post
Topic
Board Beginners & Help
Re: Lost phone = No HITBTC 2FA code
by
mutrang23
on 22/01/2019, 14:05:38 UTC
I need help. I lost my phone. How do I access my HITBTC account. The account had 2 FA activated. I cant find the QR back up code but i do have the key.. I have also changed from droid to iphone. Has this happened to anyone?

I remember that Hitbtc supports this through the Email you linked to their account. But you need to provide some information required to support this faster support. I think you should contact the Hitbtc team to get the best help.