Is it peer to peer trade? Are you owner or team member of the exchange? Are you taking responsibility of anything if there is any fault of the site?
You can read our reviews on TrustPilot -
https://www.trustpilot.com/review/coinswitch.coI am a part of customer support team, and you can reach out to me on
support@coinswitch.co for any queries and issues related to exchange.