"We are a very ambitious company but even for us, to go
all in and not be able to deliver on our performance targets..."
Did you all notice the use of gambling terminology?
I assume they mean the gamble is they are using the mark-up/profits from Neptune to fund the datacentre, before they even deliver neptune. That IS a gamble.
But they are taking the stockbroker approach - they are gambling your money, not their own. So if they lose, it's egg on their face, but no financial loss.
What a great position to be in, to gamble with other people's money.
So, as I've been saying since December, you've got to be sure they are working out a way to stop people from getting refund's, (as Plan B has probably caused just about as many as they hoped it would stop

).
KNC can't gamble without your money - stop asking for refunds!
Already it seems they are making it very difficult, pushing the refund process out 10 days at a time through paperwork.
So you gotta assume this is part of the bigger plan to stop refunds entirely.
They got it sewn up for batch 2 by not offering it. It's just you batch 1 guys they have to deal with.
And if knc act in future the way they have done in the past, you'll remember they stopped people from getting refunds in September, before they shipped a single device, totally breaking they "refunds up to shipping" pledge, because they were taking quite a hit from refunds.
This, from 27th September 2013, when I still vaguely believed in KNC:
3. Sam paid out $31k refund on the 24th, which might have had a big influence on stopping refunds. He could easily have put the no refunds in place 24th and told them to get lost. I think it shows integrity that as late as 24th, he paid out such a massive refund. Many companies (who will remain nameless) would try to worm out of it.
Integrity? What was I thinking?

In the past, they broke their "refunds up to shipping" pledge after giving some big refunds. Just sayin. Don't say you haven't been (fore)warned.
FUD, as usual.