Watch out for this casino!!
I been a customer since 2016. And I placed in 2018 september a outright bet for liverpool winning the league and barcelona winning champions league. Now I requested in december 2018 a temporary ban for 150 days, they agreed and banned my account and offered me the days they had displayed 1 day one month and 6 month. My account stayed temporary banned, now in january a month later I contact them about my bets that I had settled a half year ago and they decide to void the bet and permantely ban my account!! Keep in my mind that my outrights bets are winning, odds used to be 5.85 and are now 1.33 liverpool is number one in the league!! Scam casino no doubt they will find anything to take your money. I stated in december that I had gambling issues and wanted to be self excluded for 150 days, they were OKAY with that and they self excluded me for x amount of time hoping that I would come back and feel better about my issues that I had (see pictures that I attached they said exactly this) and now they just perm ban my account and void my bets meaning I lose a ton!!
They do not wish to give me a explanation for their behaviour, just ban me without anything. They will get downgraded on the sportsbet thread.
https://bitcointalk.org/index.php?topic=5103517.0https://imgur.com/a/0yVCoZvhttps://imgur.com/a/0j9DAIeI can understand your frustration but even getting your bets back on something that is a long term bet is a marvel in a gambling world which means you are way ahead of what you should have been. Trying to give sportsbet a bad mark with writing here as well doesn't really make you look good neither and shows you were actually right about the leaving gambling on the first try and wish you kept staying away.
I understand you want to get the money you are owed and liverpool does look like they will win it this year for sure unless some magic happens so that is money you are not going to see if you were actually right however if you just didn't close your account and waited it out and not gambled there was nothing they can do to not pay you, they would be forced to pay you, yet you did asked to be banned yourself, so now they have the upper hand.
They do not have the upper hand. I requested to be temporary self excluded for 150 days, my bet should never be voided because of that. Imagine you play at a casino and you make a nice profit and then you self exclude your self for 2 days so that the withdrawal goes thru (so that you dont cancel the withdrawal) is the casino then allowed to void all bets because you temporary self excluded your self? ofcourse not, that is insane.. I have never heard of something like that in my life, these pictures clearly show edvidence that I requested to be temporay self excluded, so that I could collect my bets later. I have no idea whats wrong with me doing that. (notice they replied with they being okay with temporary self exclusion on my account in the email) because I did nothing wrong!