Warning! Mistertango has not processed my SEPA payment for one week now. I've used this service several times before but this is the first time Mistertango required me to present a proof of source of the deposited Bitcoin. I send screenshots of my Bitcoin purchases but Mistertango support didn't answer during the whole day and the next. I then sent the proof again. Still no answer. I then sent it a third time the next day and got a new requirement to send more proofs which I did after five minutes. Mistertango then stopped answering again. The Mistertango support is extremely slow and very poor. They don't answer questions but only make one sentence requests over and over again. I've sent the the proof they require five times but still nothing.

My funds have been stuck during this whole week. If I at least could cancel the payment I could withdraw the Bitcoin and use PiixPay instead. My recommendation is to use PiixPay for SEPA transfers instead of Mistertango if you don't appreciate having your money stuck and being in contact with an unresponsive support. And I'd also be interested in alternatives to PiixPay and Mistertango for Bitcoin to SEPA if PiixPay also goes offline in the future. Does anyone know about any other services like this? Preferably with better support than Mistertango