The talk of email being insecure makes me cringe a bit. Anyone who is smart enough to use a cryptocurrency is smart enough to use encrypted email. It is a dead simple option for Cryptsy to add, and I'm sure that lack of demand is why they haven't done so yet.
https://cryptsy.freshdesk.com/support/discussions/topics/27244If Cryptsy doesn't implement it, it will be because people didn't demand it, and we will have no one but ourselves to blame.
I don't know that and don't claim that encrypted email would have prevented this theft. I'm not sure that TFA with txt (yeah, super secure txtmsgs, riiiiiight) is a silver bullet either. If there's a keylogger on your system there may be nothing you could have done short of better spyware vigilance. But the very least next step would be to let us upload our public keys and use those keys to encrypt any communications you send to us (if we have uploaded the key of course. Optional.)