The reality is - there are people here who will say that this screenshots can be altered which is true. You need to give us solid information.
Would you please stop spamming this thread with nonsense without reading topic of this thread where it is clearly mentioned that cloudbet responded several times to player
https://www.askgamblers.com/casino-complaints/cloudbet-casino-delayed-330-btc-payment which means issue is real.
I don't see anyone else complaining about their Cloudbet account hacked or anything else to bring security issues here, do you? And player complained on January 18., while they are delaying this since January 02.