Well, they haven't got back to me for 24 hours. In the past the response has been within an hour. I guess they wanted my money. Well, they have it now.

Try sending a DM through their twitter they seem to be more active over there having 7 posts in the last 24 hours. Ronnie was active few days ago but stopped responding to complaints after ginalli started a scam accusation against them.
Just want to update that cloudbet processed my withdrawal today . I remain a cloudbet fan but i dislike the fact that they changed the withdraw policy and its taking longer than usual
Maybe they did a security check on your account. How long was the usual waiting time for you ?