Hi Swofty,

Apologies for getting to the thread late, I've been at a conference this week.

I have already responded to your complaint on Ask Gamblers, and to the DMs from one of the Twitter profiles that initially claimed ownership of the account.

Unfortunately I haven't received any updates on the investigation, but I will post here and on AG as soon as I receive any additional information.

As I have stated previously, there are concerns about the ownership of the account and due to the large amount of funds in question, we want to be sure that the correct decision is made.

Please note, the 'CloudbetRonnie' account above is not affiliated with Cloudbet, and the imgur links posted that show conversations between 'support' and 'VIP Team Cloudbet' are either faked, or a scam attempt directed at OP from fake accounts. Please be very careful and do not respond to these messages with ANY private information.

Thanks,

Ronnie @ Cloudbet