Updateto Cryptopia customers who have contacted New Zealand Police - 11 February 2018:
Policeacknowledge your frustration with the time the investigation appears to be taking and appreciate your patience. Cryptopias customer base is very large withover 2 million global users, according to the company, so police have to manage numerous queries from affected investors.
Ifyou continue to look online for any media updates as that is generally how information is disseminated to the public by New Zealand Police. This will be an ongoing enquiry for some timeand police are often constrained as to what we can release as we do not want to potentially compromise an active investigation or subsequent prosecution.
Themost recent media release on the 7 February 2019 is below:
The Police investigation into the Cryptopia hack and theft of cryptocurrency is progressing well and is advancing on several fronts. The focus is on identifying those behind this offending and retrieving the stolen cryptocurrency.
This is a complex investigation involving the theft of cryptocurrency, in an unregulated environment. The stolencryptocurrency is being actively tracked by the Police and specialists worldwide due to the nature of the cryptocurrency blockchains being publicly available.
Excellent progress is being made in the investigation and we are working with Cryptopia management, current and ex-employees who have been providing valuable assistance in this part of the investigation. We are working closely with our international partners and cybercrime experts to continue the investigation.
Cryptopias managers are on site at their Christchurch address and police are expected to finish at the premises by the end of next week (15/2/19). This investigation is expected to take a considerableamount of time to resolve due to the complexity of the cyber environment.
Weacknowledge that your primary concerns are essentially:
· What has happened to my investment? Is it currently safe?
· When can I access my funds?
· Will I ever be able to recover my funds/receiveany compensation if my coins have been stolen?
Thesetype of questions need to be addressed by Cryptopia management. Whilst police continue to work alongside themto establish the facts of the security breach, we cannot give any commentary in respect of your primary concerns as they are company affairs for Cryptopia to address.
Werecommend you continue to check Cryptopias website and twitter page for company updates.
Yours Sincerely,
Investigations Team Operation Crypto
C/- New Zealand Police
Christchurch