Is there anyway we can quickly check whether it was a betarigs issue or a renter pool issue (I recognise it's UNLIKELY to be betarigs, but I'd like to be able to point the finger to the appropriate place).
I've seen a few pool swaps in the CGRemote logs (pretty much essential for this I feel for this reason!).
Obviously this is going to become a reputation game, and I'd hate to lose my reputation because of an issue on their end.
On a similar note, is there any reason we can't credit renters like 15 minutes extra time? Why is 30 minutes the minimum?