BiteBTC Contact
17:05 (2 hours ago)
to me
Dear Trader,
On January 1, 2019, a fire occurred in the data center where the exchange servers are located, as a result of which part of the data on the main and backup servers was destroyed:
https://bitebtc.com/news/20If your account is not found, we ask you to re-register with the same e-mail address, and also upload KYC documents for the verification.
Unfortunately, we're unable to restore your trading history and balances if you didn't fill the Coin Redistribution form earlier.
We've informed all traders during January in our News and in our Twitter account:
https://bitebtc.com/news/https://twitter.com/bitebtccomYou can open a new trader account, pass the KYC verification with the same photo id and start trading with no initial balance.
Thank you for understanding.
With kind regards,
BiteBTC Support Team
https://bitebtc.com/support@bitebtc.com