Guys, who can tell how people involved in escrow find customers if they do not already have a track record? Do they first participate in simple transactions on the forum, receive positive feedback in this way and then offer deposit services?
Offering escrow without a track record
I haven't dealt with the trust system very much, but I'd personally leave such a rating as neutral feedback. It allows other users to be aware that they don't have a track record and doesn't negatively impact users looking to get into escrow services.
Obviously, if they defraud anyone, then negative feedback is going to be justified. But I don't believe trust should be a presumption of 'guilty until proven innocent'.