I know you are not looking to promote anything, do not worry,,, I did not think that. And I agree that Fairlay website does not really look very friendly, it took me quite a while to understand how to use it, and the fee structure is very confusing if you do not read it properly.
Bet matching errors are common with new platforms just like as Betfair used to face, so that is only natural.
Bitcoin is still tough to understand for technical people, so they are surely doing their best but we just have to be patient. I mean look at even normal exchanges they are still so terrible in general even years after Bitcoin being in existence!
Sure, it takes time to get the bugs out of new platforms. I think Fairlay has been around for years now, so should be getting the basic bet matching right. But good luck to them.
Agree about crypto in general.. it's not a customer-friendly space yet from what I have seen. And you make a good point about crypto exchanges - they have been around for years, and are the foundation of the hole system.. but so many of them are awful products.