Cloudbet will resolve the case. And I will be back when got update. But they are doing their best to solve the case. Props to them.
Swofty
I am glad that they are finally working on it, that is something very different than what they said in their last reply here

Well, keep us informed about this.
thought we still need a full explanation at some point.
I wouldn't mind if there won't be any explanation as long as winner gets all his funds.