I think freebitco is very dubious. if you lose the 2fa you have no chance to get back and you lose all btc you have paid. the supporter asks for deposit address signature. but that's not because I've entered the wallet btc from coinbase and xapo. How do you get your account back? I have new cell phone, because the old kapput is and no access to 2fa. that's been 2 years ago. Unfortunately, I'm stupid and have my cellphone number not registered.
There is nothing dubious about us if you failed to take the necessary steps to secure your account. Why did you not back up your 2fa secret key? Why did you not set a recovery telephone number? Why can't you recover 2fa from email? Why did you not set your profile bitcoin address to a wallet you can sign a message from?