I received your tokens for my exchanges. Thank. I recently used your exchange, but I think I will use it more often because I find it very convenient. Quick exchanges in 2 minutes are really cool!
I advise you to check the negative trust that changenow account received. It will help you determine if they really are trustworthy and take note of that, it's not just one person that gave a negative feedback.
But they are many.
I can't say if those replies you got here are legitimate people who used your exchange or there's one person behind all of those accounts. But I'll trust more those DT's than a bunch of newbies giving positive reply although you already have a lot of accusations about your operations.