Post
Topic
Board Hardware
Re: Black Arrow 28nm 100Ghash Bitcoin ASIC from $1.99/GH/s, miners from $2.97/GH/s
by
3DX4D
on 07/02/2014, 06:56:21 UTC
So there has been no revision to the 25% for 4 months offer?

Not at this time. Our meetings were more preliminary than anything, we will have more in the next few days.

And what about refunds Huh

No official statement from me about this Sad

Do you have any idea when you might be able to say something officially about refund options?  I mean at this point a customer has to assume that a refund is not possible.  So your OK with holding peoples monies indefinitely?  Why should anyone believe they will make the new deadline, the old one was rock solid, lots of room built in for error, then they held the info of the delay to themselves longer than they should have.  What exactly has this company done that is public facing to provide any confidence that something like this won't happen again.

Do you care to comment on the fact that according to the FTC as an American based company Miner Source is required to refund a customer if they wish to cancel their order before you ship no matter what your ToS says.

No, I wont comment on such matters in public, if you would like to bring up a specific problem or request with an order, please email either Black Arrow support, or Miner source support.

I actually tried to do this but I have not had a response from MS  Cry.

So, is cancelling and getting a refund from Minersource at all possible?

Not sure, but I did notice this question asked already, only to be completely ignored.  I also sent an email to miner source asking that exact question and have not heard back as of yet.  I have 4 X-1's on order and would like to cancel and get a refund as this delay is pretty extreme and by my calcs it makes break even a pipe dream at best.